Booking conditions

We are open!

 

When reserving a pitch at the Kratzmühle campsite, a deposit must be paid per pitch. This will be credited again when the invoice is issued on site. For some special offers, the full pitch fees are settled in advance; in this case, our general travel conditions for pitch bookings apply. A fee of € 10.00 may be charged for rebookings.

Please note that the reservation can only be confirmed after receipt of the deposit and the registration form.

If the campsite is fully booked, we will inform you. Therefore, please make your reservation at least 21 days before your arrival date so that we can contact you if necessary. If you book at short notice, please call us in advance to check whether there are still pitches available. We will try to meet your pitch requirements as best we can. It is also possible to book certain pitch numbers or categories. We will be happy to inform you about the possibilities.

The reserved pitch is available on the day of arrival from 11.00 - 13.00 and from 15.00 - 18.00 and must be vacated by 11.00 on the day of departure. If arrival is delayed, this must be notified to the site management. If no notification is made, the pitch will be kept free until 6 pm. After this time, the pitch may be used for another purpose.

Please transfer the deposit to the account indicated. Please note that we can only credit the amount credited to our account. Any bank charges are at your expense.

For EC transfers, please use the IBAN and BIC code given so that no foreign charges are incurred.